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Kainga
Tō mātou kaupapa
Āwhina
Pakirehua
Whakapā mai
Kimi Kaimahi
Ngā Rapuara
FAQ's
Pakirehua
Frequently asked questions
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Mental HealthWe know mental health is just as important as physical health. Our caregivers offer personalised, compassionate support to help clients feel safe, understood and valued in the comfort of their own homes. We’re here to make each day easier, whether through assistance with daily routines or coordinating care with mental health professionals. Our mental health support services include: Daily Living Assistance: We help with everyday routines like meal preparation, household tasks and personal care giving clients a sense of structure and independence. Emotional Support: Our caregivers provide a listening ear and warm companionship to ease feelings of isolation and promote well-being. Medication Support: We ensure medications are taken safely and on time, supporting health and consistency. Collaborative Care – We work closely with mental health providers—psychiatrists, therapists, and GPs—to create a complete, coordinated care plan tailored to each person’s needs. 24/7 Care – Continuous support for those who need round-the-clock care, ensuring peace of mind day and night.
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Personal CareAt Staffplus, we understand that looking and feeling your best is essential. No matter how big or small the task—whether it’s managing tricky grooming routines or helping with hair care when mobility becomes challenging—our caregivers are here to lend a hand with care and respect. For added peace of mind, we also offer overnight services so you can feel secure knowing support is there throughout the night. We recognise that inviting someone into your home for personal care can be a big step, but our caregivers are trained, respectful, and experienced in providing dignified and tailored support. Our personal care services include: Personal Care - Assistance with bathing, dressing, and grooming to support comfort and dignity. Mobility and Safe Transfers - Assistance with safe movement and transfers around the home. Medication Support - Gentle reminders and assistance with medication routines. 24/7 Care Options – For clients needing continuous support, we provide around-the-clock care to ensure their needs are met day and night.
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Aged CareWe believe that ageing should be met with dignity, comfort, and respect. Our aged care services are designed to support seniors in living independently and confidently at home, with a compassionate team ready to lend a hand. Our aged care services include: Personal Care – Assistance with bathing, dressing, and grooming to support comfort and dignity. Household Help – Support with meal preparation, cleaning, and organization for a safe and comfortable home. Companionship – A friendly presence to share conversations, stories, and companionship. Medication Reminders – Gentle reminders to stay on track with prescribed medications. 24/7 Care Options – For clients needing continuous support, we provide around-the-clock care to ensure their needs are met day and night.
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Respite CareCaring for a loved one can be rewarding but, at times, challenging. It’s essential to take breaks to recharge. Staffplus offers respite care to give you that much-needed relief. Whether you need support for a social outing, a community event, or an extended period of rest, our dedicated caregivers are here to help. We’ll match you with someone who provides the same high standard of care you would give yourself. Our respite care services include: Personal Care – making daily routines easier and more comfortable, helping with bathing, dressing, and hygiene to support your loved one’s well-being. Meal Preparation – Nutritious, enjoyable meals customised to your loved one’s tastes, ensuring they feel cared for and well-nourished. Medication Support – Peace of mind knowing medications are taken safely and on time. Companionship – Friendly, caring company that lifts spirits and reduces loneliness. Flexible Scheduling – Care on your terms, whether it’s a few hours, a full day, or multiple days, designed to give you the break you need. 24/7 Care Options – For clients needing continuous support, we provide around-the-clock care to ensure their needs are met day and night.
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Dementia CareAt Staffplus, we know that living with dementia brings unique challenges—not just for those affected, but for their families too. Our dementia care services are here to offer steady, compassionate support that helps clients feel safe, and at ease in their own homes. Our caregivers are trained to assist with daily routines, provide gentle reminders, and offer comforting companionship. We work closely with families to develop a personalised care plan that adapts to each client’s needs, promoting well-being and a sense of familiarity. Our dementia care services include: Daily Assistance – Help with personal care, meal preparation, and household tasks. Memory Support – Gentle reminders and assistance with routines to maintain comfort and ease. Engagement Activities – Meaningful activities to stimulate the mind and foster connection. Companionship – A supportive presence for reassurance and calm. 24/7 Care Options – For clients needing continuous support, we provide around-the-clock care to ensure their needs are met day and night.
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Youth SupportWe understand that young people face unique challenges that require care, patience and support. Our youth support services are designed to empower children and teens to feel safe, valued, and encouraged in their own homes and communities. Our caregivers work closely with families to provide a consistent, nurturing presence that adapts to each young person’s needs. From assisting with daily routines to fostering positive connections. Our Youth Support Services Include: Daily Routine Support – Assisting with schoolwork, chores, and setting a productive daily structure. Emotional and Social Guidance – Providing a trusted, non-judgmental presence to help youth navigate emotional struggles and develop healthy social skills. Skill-Building and Goal Setting – Encouraging personal growth through goal-oriented planning, decision-making skills, and resilience-building activities. Mentorship and Positive Role Modeling – Offering encouragement, guidance, and positive influences to help youth build self-esteem and make constructive choice. 24/7 Care Options – For clients needing continuous support, we provide around-the-clock care to ensure their needs are met day and night.
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Community SupportAt Staffplus, we’re here to help individuals stay active, independent and comfortable in their own homes. Our caregivers provide reliable support, encouraging community involvement. Whether you or a loved one needs help with household activities, accessing local services, or simply a friendly face to talk to, our team is here to help. Our Community Support Services Include: Daily Task Assistance – Effortlessly maintain a welcoming, stress-free home with help for cooking, cleaning, and organising, ensuring every day feels comfortable. Community Engagement – Rediscover your community with support for outings, social events, and staying socially connected. Companionship – Build meaningful connections with friendly, supportive companionship. Medication reminders – Ensuring clients stay on track with their prescribed medication schedules. 24/7 Care Options – For clients needing continuous support, we provide around-the-clock care to ensure their needs are met day and night.
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Serious Injury SupportAt Staffplus, we understand the challenges of recovering from a serious injury. Our caregivers provide practical support that helps you or your loved one regain comfort, independence, and confidence at home. We work closely with clients, families, and healthcare providers to create care plans tailored to individual needs. Our services focus on making daily life easier and safer, allowing clients to focus on recovery. Our serious injury support includes: Personal Care – Assistance with bathing, dressing, and grooming. Mobility Support – Help with safe transfers and movement around the home. Rehabilitation Exercises – Guidance with prescribed exercises to aid recovery. Medication Support – Reminders to stay on track with treatment plans. Home Safety Adjustments – Recommendations to improve safety and accessibility. 24/7 Care Options – For clients needing continuous support, we provide around-the-clock care to ensure their needs are met day and night.
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Home CareAt Staffplus, we understand that in-home needs vary, which is why we tailor our services to each person's unique situation. We offer a free, no-obligation in-home assessment to get to know your needs. For peace of mind, we also match you with a caregiver who's a good fit and introduce them to you before care begins. Our home care services include: Home Help - Enjoy a safe, comfortable home with support for cooking, meal prep and light chores. Household Support - Let us handle cleaning, laundry and home upkeep. Keeping your home healthy and relaxing. Community Access – Stay active and connected with help for shopping, appointments, and outings, so you feel involved and independent. Medication Support – We’ll help you stay on track with safe, timely medication reminders for health and peace of mind. Companionship – Friendly company to lift spirits, offer emotional support, and create meaningful connections. 24/7 Care Options – For clients needing continuous support, we provide around-the-clock care to ensure their needs are met day and night.
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What sets Staffplus apart from other staffing agencies?Staffplus takes a personalised approach to staffing, collaborating closely with each client to understand their unique needs and provide reliable, high-quality care. Our responsiveness truly sets us apart: we can provide qualified staff with less than 24 hours' notice, ensuring that patients and clients receive support without delay. Backed by 14 years of industry-specific knowledge and experience, we strive to provide care for all, reliably, and to the highest standards.
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How can I get started with Staffplus?Getting started is simple! Just contact us by phone or email with your requirements. For immediate coverage please call 0800 888 791 let us know the time and place and we’ll arrange the support you need.
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What is Staffplus?Staffplus specialises in healthcare staffing, connecting providers with qualified staff for temporary and casual support. We offer a range of healthcare support staff from Caregivers, Community Support Workers to Registered Nurses. Our support is designed to meet the unique needs of healthcare organisations.
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How will Staffplus benefit my organisation?Staffplus provides skilled workers for emergency and short staffing needs, ensuring your patients are receiving essential care during unexpected challenges like staff shortages or illness. With staff available nationwide, we’re ready to support your immediate shift coverage needs.
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How does Staffplus handle employee screenings and background checks?Staffplus conducts comprehensive screenings and background checks to ensure that every candidate meets your organisation's standards, providing a safe and reliable workforce. Each staff member is tested for their qualifications, reference checked, and police vetted to ensure safety and suitability before starting work.
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